Posts Tagged ‘Twitter’

Respect the crowd – don’t shut them out

Wednesday, February 15th, 2012

Well, I see the Facebook/Twitter hysteria is at fever pitch again. There’s the concern around market events like the fake Sina Weibo post stating that Kim Jong Un had been assasinated, apparently corroborated by the evidence of a cavalcade of black limosuines arriving at the North Korean embassy in Beijing around the same time. This started [...]

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The Reboot of Banking – Now the work starts

Tuesday, September 20th, 2011

As some of you may have heard, our team formally launched the Movenbank project at SIBOS yesterday. It’s an auspicious start, for a very ambitious project.
The buzz at SIBOS was stellar, with some major support coming from the Twiteratti, from the “InnoTRIBE” and the bloggers in our unique community. Having said that, I’m under no [...]

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The Modality Shift of Banking – Part 5

Monday, August 1st, 2011

Transparency challenges new revenue and friction
In September of 2009 Ann Minch, a customer of Bank of America, posted a video on YouTube called the “Debtor’s Revolt”. Ann detailed her case against BofA who had unilaterally increased her credit card APR (Annual Percentage Rate) to 30% from its historical 12.99% – quite a jump. She argued [...]

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The path to social media success

Friday, April 8th, 2011

Ok, so the feedback from Finextra’s #finxsm event this week is that we’re finally coming to grips with the fact that Social Media isn’t going to disappear into the night like some passing fad. Good news!
It’s interesting though, whenever a major disruptor like social media, the internet, etc has come along, inevitably there are many [...]

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Private Banking 2.0

Wednesday, April 6th, 2011

Since the emergence of online banking there has been a fundamental assertion from high-net-worth bankers that their clients aren’t digitally focused, they don’t use social media or mobile banking, and that they prefer to pick up the phone and engage their banker because the nature of their interactions is defined by [...]

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