Why Kids Don’t Sign, and Why Banks Should Kill Off Signature Cards

When this was written, signatures were the most reliable form of identification used

In a recent UN/ICAO commissioned survey on the use of signatures in passports, a number of countries including the UK recommended phasing out the long held practice because it was no longer deemed of practical use. More significantly, however, is the emerging trend that has some parents, educators and lawmakers espousing their concern – when [...]

PTP FTW! The beginnings of something much greater…

I'll give you a hint... Square is not competing with PayPal

I had a call with an industry colleague earlier today talking the recent news on GMail Google Wallet integration, Dwolla’s funding round and the “Square Cash” announcement. At large I’m seeing two broad industry responses to these moves. The first, is to see this all as a distraction from mainstream banking and that essentially all [...]

The death of branches probably started in 2010

Physical Product-Physical Store -> Physical Product-Digital Store -> Digital Product - Destroys Physical Distribution

There’s a strong statistical argument to be made for disruptive technologies that change consumer behavior. I’ve argued the impact of this on branch banking extensively starting with Branch Today, Gone Tomorrow, and more recently in Chapter 3 of BANK 3.0, but I’m still faced with significant resistance in the retail banking industry at large. While [...]

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Millions of consumers soon won’t need a bank account

$3Bn in deposits, 2m transactions per week - Starbucks 'bank'?

Traditionally, if you wanted to move money around, save cash, pay a bill, purchase something at a store, or otherwise have some sort of systemic access to your cash as you moved around – you needed a “bank”. In fact, you couldn’t do any of these things in the past without a bank. Despite the [...]

What Steve Jobs did for Banking…

As the news of Steve Jobs’ resignation rocks the world today, it’s almost like we’re reading his obituary rather than the news that a Fortune 50 CEO has moved on. The impact of Steve’s resignation will be felt hard on Apple’s share price no doubt, and even potentially hit the very fragile US market at [...]

I'm more likely to pay for Apps on iTunes than get a divorce…

There’s a much quoted line in the UK banking market that you are more likely to get divorced than change current accounts. This comes from the statistic that around 75% of customers have never closed a current account, but that approximately 45% of marriages end in divorce. But this is misleading. The fact is that [...]

What The Beatles’ success on iTunes means for Banking…

The Beatles are arguably one of the most successful bands of all time, but their foray into the digital music space has long been frustrated. In their first week on the iTunes store, however, the Beatles amassed a staggering 2 million individual song downloads and over 450,000 in albums sales. Not bad for a band who [...]

Don’t worry – you don’t need to develop an iPhone App

As of May this year, only 4% of US FDIC insured institutions in the United States had any sort of mobile play, a small subset of this group had iPhone apps, and an even smaller percentage had Android apps. We already know that mobile Internet based banking is the fastest growing interaction channel for banks [...]

TV, Advertising, and Newspapers are dead – deal with it… (Huff Post)

The way we consume content has changed, forever. There are still those among us who will go kicking and screaming into irrelevance trying to defend the traditional approach to media, advertising and content distribution. Those companies who adapt, have a bright future. Those who ignore the facts, the trends in changing consumer behavior – will likewise go the way of the dinosaur…