The new iPad just launched to the usual hype, anticipation and fanfare. Every time a new Apple product comes off the assembly line, it gets put under the biggest magnifying glass imaginable as crowds of onlookers parse the announcement with scholarly intensity, hoping to piece together a picture of what might emerge and what the implications [...]
Tags: apple, apps, branch, Citi, ipad, online, revenue, Store
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March 8th, 2012
As the news of Steve Jobs’ resignation rocks the world today, it’s almost like we’re reading his obituary rather than the news that a Fortune 50 CEO has moved on. The impact of Steve’s resignation will be felt hard on Apple’s share price no doubt, and even potentially hit the very fragile US market at [...]
Tags: apple, banking, Branches, google, GUI, ipad, iPhone, iTunes, Kinect, microsoft, PARC, Steve Jobs, Zerox
Continue Reading | Add Comment » | August 25th, 2011
At Finovate Europe last week we saw a lot of what I would generally classify as “me too” PFM efforts. While there were a few stand out examples, such as Meniga and Linxo, I don’t think these platforms are robust enough for where we are going. This says a lot I know, because most banks [...]
Tags: BANK 2.0, banking, customer, finance, flipboard, infographic, internet, ipad, manager, Mobile, PFM, relationship
Continue Reading | 14 Comments | February 8th, 2011
There’s a lot of excitement about Apple’s new iPad. This week it was reported in various news sources that two banks in Australia were releasing an iPad app to capitalize on the iPad fever. Now… you’d normally find one of the first to jump in and hail such an announcement as an indication of real progress in the fight to innovate the retail banking space. But on this occasion, well I’m not jumping…
Tags: apple, citibank, Customization, Homepage, Internet Banking, ipad, keyword, NAB, St George, website, Wells Fargo, Yahoo
Continue Reading | 12 Comments | May 27th, 2010
Radio segment that aired on Radio 93.8 Singapore 30th of April, 2010 (Recorded Friday 23rd of April) to launch my book BANK 2.0 in Singapore last week.
Michelle Martin and Radio 938 were so kind as to give me a very decent opportunity to explain more about the premise behind BANK 2.0 as a book and talk about the real challenges facing banks in creating or adopting innovations around customer experience. I hope that you find it useful in discussing innovation with your management team.
Tags: BANK 2.0, banking, innovation, ipad, iPhone, Live, Michelle Martin, Mobile, organization strategy, Passion People, Radio 938
Continue Reading | 1 Comment | April 30th, 2010
