innovation « Banking 4 Tomorrow

Posts Tagged ‘innovation’

Next Bank Asia – Delivering to the customer!

Wednesday, May 9th, 2012

Today in Singapore we’ve had a gathering of a collection of real innovators and disruptors in the financial services and customer experience space. The line up at #NextBankAsia was a bunch of strong influencers in the space including:

Scott Anthony @scottdanthony
James Gardner @bankervision
Richard Kelly and Andrea Kershaw from @IDEO
Neil Cross from @Microsoft
Christel Quek @ladyxtel
Scott Bales @scottebales
Maria Sit, [...]

Tags: Advocacy, Customer Experience, innovation, journey, next bank asia, point-of-impact, rob findlay

Continue Reading | comment Add Comment » | date May 9th, 2012

US Banks wasting Billions on preventable fraud

Wednesday, August 3rd, 2011

The US is enamored with outdated and costly modality that is costing Billions in lost revenue and fraud. While many argue the business case for moving to technology like EMV or NFC is hard to justify, the reality is it is incredibly simple to justify based simply on mathematics around today’s massive cost of fraud. [...]

Tags: card fraud, check fraud, cheque fraud, EMV, innovation, magstripe, mobile payments, NFC

Continue Reading | comment 1 Comment | date August 3rd, 2011

Curse of the Innovator

Thursday, April 14th, 2011

Recently we’ve been discussing at many organizations what it takes to get innovation done in large businesses with embedded behavior and practices. One side of the coin is obviously the impact of Disruptive Technology, but the other is purely the issue of Innovation Management or creating an organization that embraces or assists innovation.
In a recent [...]

Tags: apple, Direct Bank, GE, google, innovation, too big to fail

Continue Reading | comment 4 Comments | date April 14th, 2011

What innovations will rock our world in the next 25 years? #Innotribe #SIBOS

Saturday, October 23rd, 2010

As preparation for my SIBOS Long Now Innotribe sessions next week I’ve been talking to lots of geeks, thought leaders, bloggers and innovators about what comes next. This is by no means an extensive list, but here are a few of the disruptive innovations that are coming our way in the next couple of decades [...]

Tags: innotribe, innovation, sibos

Continue Reading | comment 2 Comments | date October 23rd, 2010

Coffee Shops as an economic indicator for innovation

Friday, October 15th, 2010

I spend a lot of time in coffee shops writing these days. I don’t know why, perhaps many of you have experienced this, but I seem to have a very productive time writing when there is the smell of fresh coffee, the sound of cappuccino machines and the white noise of the coffee crowd to [...]

Tags: brain drain, coffee, economy, Free WiFi, ICT, innovation, mcdonalds, starbucks

Continue Reading | comment Add Comment » | date October 15th, 2010