$10,000 in Cash for my best followers

BK10K

Ok guys, so it’s time for me to give back to all you who have followed @getMoven’s progress and my own #Bank3.0 story. I’m giving away hard cash to say thanks, and to ask you guys for some help on the Moven front over the next few weeks…. And IT’S GOING TO BE HUGE!!!   [...]

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BK10K

Ok guys, so it’s time for me to give back to all you who have followed @getMoven’s progress and my own #Bank3.0 story. I’m giving away hard cash to say thanks, and to ask you guys for some help on the Moven front over the next few weeks…. And IT’S GOING TO BE HUGE!!!   [...]

Why Google, Apple and Facebook don’t want to be banks…

Recent research has shown that banks spend more on IT than any other industry sector (See Deutsche Bank Research – IT in banks: What does it cost?). In fact, on average banks expend 7.3% of their budgets on technology, where other industries average half of that at 3.7%. Bankers would defend these costs because of [...]

Social Media (SoMe) – What comes next is even more disruptive

Four More Tweets? The biggest tweet of 2012

Last year Facebook hit 1 Billion users. It is reported that the average Facebook user spends 75 minutes per day using Facebook. Mobile use has also increased significantly over the last two years. Globally smartphone growth year-on-year was at 42% in 2012, with 17% global penetration, but more significantly with most developed economies expecting 70-80% [...]

Gen-M: the abandonment of “touch and feel” and the emergence of “see and hear”

Lady Gaga Makeup Tutorial

Baby Boomers and Gen-X have in common the need to experience life in all it’s glory. Whether that is born out of a sense of adventure, the need for tactile feedback or in the sense of face-to-face social connections, at the core of much of our buying behavior historically has been the need to ‘touch [...]

Why Facebook dropped Credits, and why FB is more important than ever (for Banks)

ASB and Alior Bank have integrated Facebook into their P2P payments capability

It was announced yesterday that Facebook is going to start phasing out their Facebook Credits system. If you’ve been watching my commentary over the last few years, I had entertained Facebook becoming a sort of default currency for the web because of the platform’s ubiquity. However, like many things online, users and developers collaborated to [...]

Respect the crowd – don't shut them out

Well, I see the Facebook/Twitter hysteria is at fever pitch again. There’s the concern around market events like the fake Sina Weibo post stating that Kim Jong Un had been assasinated, apparently corroborated by the evidence of a cavalcade of black limosuines arriving at the North Korean embassy in Beijing around the same time. This started [...]

I'll never login with Facebook to my bank!

We’re experiencing a massive shift in consumer behavior right now with the explosion of Facebook, Twitter, YouTube, and other community collaboration and social media platforms. A world where Facebook has 800 million inhabitants and a President who is a college dropout (albeit Harvard). We’re seeing the global domination of mobile across the entire world, where [...]

The path to social media success

Ok, so the feedback from Finextra’s #finxsm event this week is that we’re finally coming to grips with the fact that Social Media isn’t going to disappear into the night like some passing fad. Good news! It’s interesting though, whenever a major disruptor like social media, the internet, etc has come along, inevitably there are [...]

The digital relationship revolution

Everyday we’re making choices in the digital and physical worlds between one brand and another. Sometimes we choose a brand because they provide us with great service, but sometimes it’s simply because they provide adequate service and there isn’t really a better option. Mostly the choice of the interaction isn’t about great service at all; [...]