Posts Tagged ‘Cheques’

Changing your banking instinct

Friday, November 18th, 2011

Without thinking consciously about it, over time core behaviors change producing different instinctive reactions. When a phone rings today, we go to our pocket or purse, not running to a device on a desk or on the wall. When we are interacting with a mobile phone that is not our own or an ATM machine, [...]

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6 Things you Never Want to Hear Your Banker say…

Friday, March 18th, 2011

Banking is changing forever. Organizations like Britannica, Blockbuster, Borders, and even Bank of America (hint: don’t start a business with ‘B’) all suffer from the same collective challenge. When your business is built around a specific distribution model, how can you adapt when that distribution model is no longer relevant?
The inertia behind existing processes and [...]

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Online Privacy and Fraud is not that big a deal…eventually

Wednesday, August 4th, 2010

Fraud, Privacy, Social Networking, Online Phishing Attacks – it all sounds high risk. If that’s so – why aren’t these issues preventing people from using the digital medium, buying online and interaction with less privacy than ever before?

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SME Banking in the Cloud

Thursday, June 24th, 2010

By better integrating customer learning and moving SME accounts management to the cloud, a bank could provide a range of great services that really help SMEs manage their businesses and cash-flow more economically, but to do so they are going to have to think differently about SME customer engagement…

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Pervasive Banking or Irrelevance? You choose… (Huff Post)

Tuesday, March 16th, 2010

Why do we use cash? Why do we use banks? The basic premise is that banks are necessary to create a flow of cash and enable commerce, with built in protections. Secondly, they can hang on to our money securely, and although we don’t get much interest these days, we do generally have the protection of the FDIC or some other mechanism to ensure we never lose our deposit. However, these days when we deposit money it just generally sits on some computer as ones and zeros, we don’t physically (or vary rarely) go down the the bank and actually deposit cash over the counter. In fact, I can’t remember the last time I ever deposited or withdrew cash from a bank branch. I know I go to the ATM to get cash out, but all my deposits these days are generally electronic.

The problem with pervasive mobile payments is that the value proposition for my bank just got cut in half. In a very short period of time, I may never even have to use my bank’s ATM at all. I certainly won’t be using checks. In fact, the last check I wrote was more than a year ago – so I won’t miss them…

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